INNOVATIVE DIGITAL CONTACT CENTER
Modern outsourcing digital contact center using unique combination of human and digital resources.
MODERN OUTSOURCING CONTACT CENTER
BASED ON THE LATEST TECHNOLOGICAL SOLUTIONS
VIRTUAL VOICE OPERATOR
Based on AI solution the Robot simulates human speech, self-learns, responds quickly to any customer requests, in case of a specific situation can transmit a request to a human operator.
Our software automatically analyzes all the contact center work, identifies errors, analyzes scripts
and dialogues with customers, which allows us to improve the quality of interaction at times.
OMNI CHANNEL COMMUNICATION
We use chatbots, messengers, SMS, email newsletters, phone calls.
Full automation of call campaigns and control of any interaction with the customer.
Always ready to engage in a dialogue when any specific situation arises.
WE CREATED A UNIQUE SYMBIOSIS OF HUMAN AND DIGITAL RESOURCES THAT TAKES CUSTOMER INTERACTION TO A COMPLETELY NEW LEVEL
FULL DATA SECURITY
HIGH EFFICIENCY 24/7
YOU BENEFITS OF USING DIGITAL CONTACT CENTER:
24/7 WORKS WITHOUT BREAKS AND WEEKENDS
AI robots are awake 24/7, without breaks, vacations and weekends. We do not lose customer requests and are ready to provide support at any time.
0% COMPLAINTS, IDLE TIME, HOME ISSUES AND SICK LEAVES
AI Robot never gets tired and is always ready to work. It will never be rude. It's training is based on the algorithms of thousands of analyzed and verified phrases that fully comply with the legislation of the country and are aimed at friendly interaction with customers.
100% GUARANTEE OF DATA SECURITY
We guarantee 100% security of our customers' data. We have eliminated the human factor of possible information leakage.
UP TO 60% SAVINGS OF YOUR FUND
You do not need to organize a call center, recruit employees, train and pay for work.
CHEAPER THAN USUAL CONTACT CENTER WITH HUMAN OPERATORS
The symbiosis of AI and human resources allows us to optimize labor costs and at the same time improve the quality of service.
REMOTE WORK OF THE CONTACT CENTER
You do not need to install our technological solutions; we organize everything on our side.
IMPROVING COMPANY IMAGE
We know how to work with your customers so that they remain adherents of your brand for many years.
PROFESSIONAL HTSS TEAM
Our employees have been carefully selected and trained, have an extensive experience in various business areas.